September 22, 2023


Advocacy. Mediation. Success.

[Audio] Elevating Client Experience in a Post-Pandemic World

As the entire world emerges from the pandemic, it is now a lot more critical than ever in advance of for law firms to reevaluate how they generate worth for consumers. In this episode of the LMA SIG Share-Out sequence, Debra Baker (GrowthPlay), Amber Bollman (Barnes & Thornburg, LMA Consumer Value SIG co-chair) and Simone Hughes (Gowling WLG) talk about client expertise and what it appears like in a law company ecosystem. The LMA SIG Share-Out sequence spotlights episodes from a single or extra of LMA’s 10 Shared Curiosity Groups. This…
By: Authorized Marketing and advertising Association (LMA)